Builders can talk to Customers and Trades from MS Teams.
During our recent loft conversion, we were using WhatsApp to communicate with our builder but internally they had MS Teams. Their Trades used WhatsApp so it was a mess. The […]
WhatsApp into Microsoft Teams
The Captivate Hub lets your clients use the app of their choice, typically WhatsApp, to chat with you and your back office in Microsoft Teams. This brings you closer to […]
Bring WhatsApp customers into Microsoft Teams
The Captivate Hub is a new messaging platform that allows your clients to chat to you using WhatsApp right into a Microsoft Teams channel. This means they have great customer […]
25% Call Reduction at Redbridge Council
The chatbot built in just two weeks for Redbridge Council over Christmas has helped reduce contact centre call volumes by 25%. At it’s peak on January 2nd the bot handled […]
SPF Is now an IBM Reference
SPF Private Clients Finding diamonds in the rough: harnessing AI solutions to identify the best mortgage leads The UK’s Help to Buy scheme helps first-time buyers onto the property ladder […]
Polynomial.ai – Making cutting edge deep-learning accessible to enterprises
“Enterprise automation & intelligent workflows is one of the biggest investment areas in the enterprise tech landscape. And to meet this demand, countless startups and solutions from existing tech players […]
Leaders from Google, Adobe, and more talk benefits and bias at the Conversational AI Summit
“I’m extremely excited about the future of the intersection between conversational AI and the multitude of platforms that are being developed around these capabilities,” said Linden Hillebrand, VP Global Customer […]
Imagine going to a chatbot party
You: Hi, where can I get a drink? Musicbot: I don’t know, I’m the Musicbot. You: OK, where’s the Drinksbot? Musicbot: I don’t know, I’m the Musicbot. You wander around […]
Chatbot Spaghetti (Sprawl)
What on earth is chatbot spaghetti? If you’re deciding to install a chatbot in any kind of sizable organization, you’d better think about it first. The shift of buying power […]
Machines That Can Understand Human Speech: The Conversational Pattern Of AI
“Early on in the evolution of artificial intelligence, researchers realized the power and possibility of machines that are able to understand the meaning and nuances of human speech. Conversation and […]
