WhatsApp into Microsoft Teams

The Captivate Hub lets your clients use the app of their choice, typically WhatsApp, to chat with you and your back office in Microsoft Teams. This brings you closer to

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SPF Is now an IBM Reference

SPF Private Clients Finding diamonds in the rough: harnessing AI solutions to identify the best mortgage leads The UK’s Help to Buy scheme helps first-time buyers onto the property ladder

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Imagine going to a chatbot party

You: Hi, where can I get a drink? Musicbot: I don’t know, I’m the Musicbot. You: OK, where’s the Drinksbot? Musicbot: I don’t know, I’m the Musicbot. You wander around

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Chatbot Spaghetti (Sprawl)

What on earth is chatbot spaghetti? If you’re deciding to install a chatbot in any kind of sizable organization, you’d better think about it first. The shift of buying power

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